​

.HELP.

Here we can provide you with all the necessary information for returns or any inconvenience you may have had with your order.

 

We work to provide excellent service. The important thing for us is that you feel comfortable with every purchase you make. If you are not satisfied and want to make a return, send an email to jarhemin.com

 

.RETURNS.

Please note that all returns must be made 10 days after delivery. The item must be in the same condition as it was delivered. We do not accept items that have been used and are not in their packaging.

 

.INSPECTION

We make sure to send the item in the best condition. Even so, check your order immediately after it has been delivered and contact jarhemin.com in case your item is defective. You must send your invoice and all your information when making a return.

 

.LOSS PACKAGES

Jarhemin is not responsible for lost or misplaced packages. After the package is shipped, it is the responsibility of the delivery company, not us.

 

.RESPONSE TIME

Whenever you send an email to Jarhemin, you will be answered within 1-5 business days.

 

.THE CUSTOMER

The customer must make sure to send their shipping address correctly. If an incorrect address is provided, please contact us immediately so that it can be corrected before the order is shipped. If the address is not corrected, the package will be returned to our offices, if there is no claim, a refund will be issued (excluding the original shipping cost).